Return Policy
Return & Refund Policy
At TrendyShopMax, your satisfaction is our top priority. If for any reason you are not fully satisfied with your purchase, we’re here to help.
Returns
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You may request a return within 7 days of receiving your order.
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To be eligible for a return, your item must be:
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Unused, unworn, and in the same condition as you received it
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In the original packaging
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Certain items such as personal care products, intimates, or clearance items are non-returnable for hygiene and safety reasons.
Refunds
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Once your return is received and inspected, we will notify you via email.
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If approved, your refund will be processed to your original payment method within 7–10 business days.
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Shipping charges are non-refundable.
Exchanges
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We only replace items if they are defective, damaged, or sent in error.
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If you need an exchange, please contact us at support@trendyshopmax.com with your order details.
Return Shipping
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Customers are responsible for paying the return shipping costs.
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If the return is due to our error (wrong or defective item), we will cover the shipping cost.
Order Cancellation
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Orders can be cancelled within 12 hours of purchase. After that, the order may already be processed and shipped.
Contact Us
For any questions about returns or refunds, please contact our customer support team at:
📧 support@trendyshopmax.com